10 Tips to Fix [pii_email_e6685ca0de00abf1e4d5] Microsoft Outlook Errors


MS Outlook is an excellent option for information management, minus the recurring server and email errors. While Outlook is one of those few email managers that can store notes, tasks and calendars, one Server error can erase all the saved data in a matter of seconds. Imagine the colossal waste of data and an irreparable loss of money due to it! Sends shivers down the spine, doesn’t it?

Now, don’t stress yourself yet, for I have just the right tips for you. If you experience a hassle connecting your Outlook account to the server, there are ways to fix the issue. To that end, here are some plausible and easy fixes to solve the most harrowing MS Outlook problems on your Windows PC.

  1. Use the correct Exchange server name and credentials

Make sure that Ensure you have used the correct account details and exchange server name. Validate your account credential in MS Outlook by going to File > Info > Account. From the dropdown, choose Social Network Settings and then Account Settings. Choose the existing account from the dialog box and remove it if it’s incorrect, and re-enter the correct credentials.

  1. Make sure that Outlook is online

To find out your status on Outlook, check the Outlook status bar at the bottom. If the status shows Disconnected or Working Offline, you need to connect your Outlook account to the server. To switch to online mode, open Outlook and go to the tab that says Send/Receive. From here, select Work Offline to reconnect.

  1. Make sure your PC is connected to a stable network

If an Outlook error message is flashing a server problem, check your internet connection, without which you will not be able to connect to the server. In such an instance, disconnect from the current network and connect to the internet connection again. If you still do not receive messages, it must be a server problem. To fix the [pii_email_e6685ca0de00abf1e4d5] Microsoft error, you can also switch to a private network and check whether that works or not. Alternately, you can access the browser and go to the mail’s website to check if you can receive emails directly from there.

Try to connect another device to the same network. If that device has Outlook installed, then try to open it and check if it works now.

  1. Check the Microsoft Exchange server connection

To check whether the Microsoft exchange service connection is stable or not, follow open Outlook. Then, go to File and click on Info. Next, click on Account and choose Social Network Settings and then Account Settings. You will find the indicator on your Exchange account. If the icon is orange, you need to reconnect to the Microsoft Exchange server. 

  1. Connect to Microsoft Exchange server via SSL

It is pretty easy to connect the Microsoft Exchange server via SSL. All you have to do is open MS Outlook, go to File and select Info. From the dropdown, choose Account and Social Network Settings and then click on Account Settings. Choose your email account and click on Change > More Settings > Advanced. Finally, choose SSL as an encrypted connection and click on OK.

  1. Connect to a proxy server

If you want to use a proxy server to access the internet, you will have to take a few extra steps to configure your connection and address the problem. Here is what you have to do:

  • Open Outlook and go to Account Settings in the same ways as stated above.
  • Select your account and click on Change and choose More Settings from the dropdown list. 
  • Finally, click on the Connection tab.
  • Once redirected to Outlook Anywhere, choose the option that says Connect to Microsoft Exchange using HTTP
  • Specify a proxy server by clucking on Exchange Proxy Settings and enter a URL to gain access to a proxy server. 
  • Next up, choose Connect using SSL only and tap on the option that says “Only connect to proxy servers that have this principal name in their certificate”.
  • Enter “must: URL”.
  • Choose the option Basic authentication or NTLM authentication under Proxy authentication settings and tap on OK.
  1. Repair your Outlook Account

If none of the above tricks solves the Outlook server or email error, you can try repairing your Outlook account. If you have fed in incorrect info associated with the servers or the wrong email IDs on Outlook, you might face a server connection disruption. To repair your Outlook account, open Outlook and go to Account settings in the same method that I have repeated under point 2 and 3. From here, choose your account and click on Repair.

Enter your account details or confirm them depending on what you are asked. I suggest that you remove your password and re-enter it just to be sure that all this ruckus isn’t for the wrong password. Select the “Next” button to enable Outlook to make a connection with the server automatically and fix the problem.

  1. Try by disabling MS Outlook Extensions

As minute as this may seem, an extension on your Outlook can be the root of this recurring problem. In such cases, try to fix the error by disabling all the extensions and connect. To disable the extensions on your Outlook account, open Outlook and choose Options from the dropdown that appears when you select File. Next, click on the option Add-ins from the left bar and tap on Go. Once you have unchecked the extensions, hit OK. Now, restart Outlook to see whether the problem has been resolved.

  1. Rebuild every Outlook data file

You can even try to fix the server error problem by rebuilding the Outlook data file. MS Outlook saves all data in an external file to perform its operations smoothly. You can access the external drive and delete the data file after you have taken proper backup on all the information. When Outlook detects the loss of data, it will automatically try to rebuild the data files from scratch, fixing any underlying corruption issues in the process. To delete the data files, open the Account Settings and click on Data Files. Finally, select the Email account that you cannot connect to the server and tap on Open File Location. Rename the file or move it to another location. Once you restart and relaunch Outlook, the application will recreate your data files automatically.

  1. Repair or Reinstall Outlook

If none of these tricks works and you still cannot connect to the server, give repair by reinstallation a try. My suggestion is that you first try to repair your Outlook account. If that doesn’t solve the problem, you can consider reinstalling it completely. You can repair Outlook in these three easy steps:

Step 1: Type Windows + R and type appwiz.cpl in the dialog box and click on Enter.

Step 2: Once you have accessed the application manager, check for the option Microsoft Office and right-click on it to choose “Change”.

Step 3: Select Repair and click on Continue.

If the problem persists, then go the reinstalling way.


There are several ways you can resolve the server or email error on Outlook. If the issue is rooting from a damaged PST file, you can try using dedicated tools, especially for repairing Outlook and reviving the corrupted PST files. Before you take any of these steps, remember to save your files and data on your personal drive. 

About Author

I am Payal Badhran a pro-level blogger with 5 years of experience in writing for multiple industries. I have extensive knowledge of Food, Fitness, Healthcare, business, fashion, and many other popular niches. I have post graduated in arts and have a keen interest in traveling.