One needs to extremely careful while selecting a moving company. Choosing the right guys can significantly reduce the stress of a move whereas making decisions in haste can do the opposite.
More often than not, moving means you have to make a lot of decisions within a short time. A homeowner must-know tips and tricks to make quick yet correct decisions.
The first most important decision is to choose between a DIY move and hiring a professional company. This guide is useful for people who have decided to hire professionals for their assistance.
As you search for the moving companies asking the right questions can be very helpful in finding the right guys. We have compiled a list of the 5 most important questions to ask before hiring a moving and storage service.
1. Are You Licensed?
Moving scams can be daunting. If you want to avoid rogue movers it is best to begin your interview with the most important question. Is the company properly licensed? All the interstate moving companies have license numbers issued by the United States Department of Transportation.
It is easy to check the complaint history by visiting the official website of the Federal Motor Carrier Safety Administration. Hire a company with a safety rating for safe operations and hassle-free move.
If you are hiring a local moving company, it is regulated by the state instead of the United States Department of Transportation. Each state has its own set of moving regulations. Make sure the company has a license issued by the state.
2. Do You Have Experience?
Different moving companies have expertise in different types of moves. When you are searching for the best company don’t forget to ask about their experience.
Make sure they have ample experience in handling your specific type of move. For example, you are moving to a big city with a high-rise apartment building, is the company experienced to handle the logistics?
The best movers are always prepared to handle all obstacles coming in their way. They are prepared to manage the move through steep stairs, parking restrictions, and small doorways. You can tap into your network to find about the companies recently hired by your friends or family members.
3. What Kind Of Liability Coverage Do You Offer?
Before you sign the contract it is important to be sure about the liability coverage. A scammer would avoid any questions related to liability coverage or would provide you vague answers. The professionally competent moving companies have worked out the emergency scenarios during the relocation.
Whether you are moving to the next block or another state it is important to ask questions about coverage. The best companies provide multiple options for you. There are two main types of liability coverage, full value protection, and released value.
According to FMCSA (Federal Motor Carrier Safety Administration), full value protection is defined as ” your mover is liable for the replacement value of lost or damaged goods in your entire shipment…This is the more comprehensive plan available for the protection of your belongings.”
The official website states that ” The most economical protection available is Released Value since it is offered at no additional charge. However, the protection is minimal. Under this option, the mover assumes liability for no more than 60 cents per pound per article.”
If you want your belongings to be safe, it is important to choose full value protection coverage.
Other than liability coverage ask about the proof of insurance. All professional companies should have their own insurance policy.
4. Do You Have Reliable References?
You should never hire a moving company before checking the references. The reliable movers always provide references at request. The company representative should not hesitate from providing you with all the necessary information. If a company renders this question unnecessary, avoid hiring them.
Generally, customers request references but never contact them to ask for detailed experience. It is important to do your homework when it is as important as entrusting your belongings. Read the reviews and ratings provided by the previous customers.
5. How Will You Charge?
Then comes the most important question, the costs. Every company has unique cost computation methods. If you don’t want your bill to leave you with unwelcome surprises, request written estimates. Most companies offer nonbinding estimates that mean the price is subject to change.
The best approach is to request binding estimates. It ensures that the cost would not exceed the actual estimate.
The Final Word
A little bit of research and legwork can protect you from rogue moving companies. Request answers to these important questions to make informed decisions. Keep in mind that professional moving companies are always honest and transparent about their moving policies, terms, and conditions.